Commission
The practices

What you can commission.

Each practice stands on its own.
Most commissions draw on two or more.

Est. MMXXI

We began in 2021 building websites. Clients kept asking for the work around the website, and these four practices grew out of those requests.

A watercolor of the Malachite Room in the Winter Palace: green malachite columns and gilt doors under a gilded ceiling.
The Malachite Room, Winter PalaceKonstantin Ukhtomsky · 1865 · The State Hermitage Museum / Wikimedia Commons

Chapter I · The Façade

The face you show the street.

A façade is read from across the street before anyone knocks. The good ones also work: you can tell where the door is and which floor matters. A website does that job for people who haven’t met you yet.

Web Design & Brand

  • Brand
  • Websites
  • Found and usable
What we do
The long Baroque façade of the Winter Palace, St. Petersburg, in tinted photochrom color.
The Winter Palace and the Alexander Column, St. PetersburgDetroit Publishing Co. (Photochrom) · c. 1895 · Library of Congress / Wikimedia Commons
The Grand Cascade at Peterhof: gilded statues and fountains stepping down from the palace to the canal, in photochrom color.
The Grand Cascade and Marine Canal, PeterhofUnknown photographer (Photochrom) · c. 1890–1905 · Wikimedia Commons

What we do

Brand
Strategy, identity, logos, brand books, color and type, print, packaging, simple 2D animation.
Websites
UX/UI design, responsive layouts and e-commerce on Squarespace, Shopify or custom code.
Found and usable
SEO, ADA accessibility, website audits (performance, design, content, traffic, conversion).

How we work

Research and strategy come before any drawing. Every design commission includes three rounds of revisions, and we train your team to update the site without us. You pay for domains, hosting and stock images directly, so the accounts stay in your name.

Typical outcomes

  1. A brand your team can apply without calling us.
  2. A site that loads quickly, reads clearly and meets accessibility standards.
  3. Pages people can find in search, and you can update yourself.

Asked and answered

What if I only need a logo?

We design logos on their own. We’ll still ask about the business first, because a logo drawn without that is a guess.

Which platform should we use?

Squarespace if you want little upkeep. Shopify if selling is the main job. Custom code if you’ve outgrown both.

Chapter II · The Timetable

Rebuild while the trains run.

A good timetable lets a dozen trains share one line without ever meeting. Nobody admires it, and everything depends on it. A portfolio works the same way: most of the job is planning, sequencing and signals people can trust.

Portfolio, Program & Project Management

  • Portfolio
  • Programs
  • Governance
What we do
Ranks of the Imperial Guard drawn up in long, even lines across a wide parade ground, with crowds and palaces beyond.
Parade on Tsaritsyn MeadowGrigory Chernetsov · 1831–1837 · State Russian Museum / Wikimedia Commons
The main concourse of Grand Central Terminal, with travelers crossing the floor beneath tall arched windows.
Main concourse, Grand Central Terminal, New YorkDetroit Publishing Co. · c. 1913 · Library of Congress

What we do

Portfolio
PMO design and setup, intake and prioritization, roadmaps.
Programs
Program recovery, interim program and project leadership, Agile and hybrid delivery.
Governance
Delivery governance, reporting, risk and dependency tracking.

How we work

First we look at what’s really happening: the plans, the tools, the meetings and the people. Then we propose the lightest structure that will hold, because a one-page report people read beats a framework nobody follows. When we step in as interim leads, we leave behind the process and someone trained to run it.

Typical outcomes

  1. One honest picture of the portfolio that leadership trusts.
  2. Fewer projects in flight, and the right ones.
  3. A troubled program with a credible plan, or a clear decision to stop it.

Asked and answered

Do you replace our project managers?

No. We work alongside them and cover gaps while you hire.

Agile or waterfall?

Whatever fits. Most organizations end up hybrid: fixed milestones where dates are fixed, iterations for the rest.

Chapter III · The Mechanism

Know what makes it sing.

An automaton looks like magic until you open the case. Inside, every spring and gear does one plain job, and the bird sings because someone set each of them on purpose. We treat AI the same way: open the case first, then decide what it should do.

AI Consulting

  • Assessment
  • Building
  • Governance and people
What we do
The Main Reading Room of the New York Public Library: long oak tables with reading lamps beneath a painted ceiling.
Main Reading Room, New York Public LibraryUnknown photographer (Library of Congress) · 1911 · Library of Congress / Wikimedia Commons

Typical outcomes

  1. A ranked shortlist of use cases, with the reasoning written down.
  2. One or two automations in daily use.
  3. A team that knows what the tools are good for, and a policy that says where they aren’t.

What we do

Assessment
AI opportunity assessment, use-case discovery and prioritization, data readiness.
Building
Workflow automation, LLM and agent integration into the tools you already use.
Governance and people
AI policy, risk review, team training.

How we work

We sit with the people who run a process, find where the time goes, and rank use cases by value and risk. We prototype the top one or two on your real data and compare the results with how the work is done today. Only then do we build. Each deployment ships with a written policy and training, and is designed so a better model can be swapped in later.

Asked and answered

Which models do you use?

Whichever suits the task, the cost and your data rules, commercial or open-weight. We design so you can switch later.

Is our data safe?

We map what data each use case touches before building, and design to your security and compliance rules. Some tasks shouldn’t use AI at all, and we’ll say which.

Chapter IV · The Workshop

From drawing to finished object.

Take a finished egg apart and every piece has a reason to be there: shell, hinge, lining and the surprise inside. Each one was drawn, made and fitted before the lid closed, and someone answered for all of it. We build products the same way.

Product Development

  • Discovery
  • Design
  • Build
  • After launch
What we do
A woman takes tea on a balcony at a table laid with a brass samovar, porcelain, fruit and pastries, with town rooftops behind her.
Merchant’s Wife at TeaBoris Kustodiev · 1918 · State Russian Museum / Wikimedia Commons

Typical outcomes

  1. A product decision made on evidence.
  2. An MVP in real users’ hands, with code your team can take over.
  3. A clear list of what to build next, and what to leave alone.

What we do

Discovery
Product strategy, user research, requirements.
Design
User flows, clickable prototypes, usability testing.
Build
MVPs, web and mobile apps, custom software.
After launch
Analytics, iteration, maintenance.

How we work

A small team and short loops. We test a prototype with real users before writing production code, and the MVP is the smallest version that can prove or disprove the idea. After launch we watch how people use it and adjust. Code and documentation are written for whoever maintains it next.

Asked and answered

Do you build mobile apps?

Yes, web and mobile. If a well-built web app would serve you better and cost less to run, we’ll say so.

Who maintains it after launch?

Your choice: we stay on under a retainer, or hand over to your team with full documentation.

The process

Five steps, every practice.

The same order for a logo or a program rescue.

The process · I

The Audience

A first conversation about goals, constraints, people and budget, including the awkward questions.

A countess in a white gown and a claret shawl, arm in arm with her adopted daughter, stepping forward from a lit ballroom.
Portrait of Countess Yulia Samoilova with Her Adopted DaughterKarl Bryullov · c. 1832–1834 · Hillwood Estate, Museum & Gardens / Wikimedia Commons

The process · II

The Survey

We study what exists, then write a strategy specific enough to disagree with.

The Neva at night under a full moon, with the Admiralty spire and the embankment in silhouette and boats on the water.
The Neva and the Admiralty by moonlight, St. PetersburgAlexander Beggrov · 1882 · Bridgeman Art Library / Wikimedia Commons

The process · III

The Drawings

Wireframes, prototypes, a roadmap or a use-case shortlist: something concrete to react to.

An engraved view of the long façade of the Catherine Palace at Tsarskoye Selo, seen across its parade ground.
The Catherine Palace, Tsarskoye SeloUnknown engraver · c. 1840 · Wikimedia Commons

The process · IV

The Fitting

We refine it with you in rounds. Design commissions include three rounds of revisions; delivery and AI work runs on regular reviews.

A woman in a white silk dress with a lilac sash, seated in an armchair and looking directly out of the painting.
Lady Agnew of LochnawJohn Singer Sargent · 1892 · National Galleries of Scotland / Wikimedia Commons

The process · V

The Opening

We launch, hand over the keys and documentation, and stay close for the first weeks.

The main concourse of Grand Central Terminal, with travelers crossing the floor beneath tall arched windows.
Main concourse, Grand Central Terminal, New YorkDetroit Publishing Co. · c. 1913 · Library of Congress

How to engage us

Three ways in.